Business Agency Association

Identifying innovation policies in Varna region to support smart specialisation in the manufacturing sector
Objective of this questionnaire

As part of the process, our organisation is participating in the project is carrying out a regional assessment to identify what are the main challenges and opportunities from SMEs regarding the digital transformation and Industry 4.0./

The questionnaire will help us to better understand the needs and challenges of SMEs in our region related to the uptake of Industry 4.0 technologies and it will show if SMEs use existing SME support mechanism or where addition services to SMEs are required in the future.

The questionnaire is composed of a limited number of concrete questions that shouldn't take more than 10 minutes of your time. Your valuable feedback is very much appreciated.

Disclaimer
The responses received will be treated anonymous. The contact details are requested with the only purpose of inviting you to future project activities and won't be made public.

Although we encourage you to respond all the questions because this will help us to better assess the situation of SME in the region, you are free to decline to answer any particular question you do not wish to answer for any reason.
Contact details (optional)
Company information
2. What size of your company?
Manufacturing
Software / IT Services
Engineering Services / Automation
Sales/Retail
Other
4. Does your company know about Industry 4.0 concept?
(multiple choice is possible)
5. What is your relation to Industry 4.0 technology? (multiple choice is possible)
6. How important are these goals for your company in the three upcoming years?
Launch new products/services
6. How important are these goals for your company in the three upcoming years?
Increase productivity
6. How important are these goals for your company in the three upcoming years?
Upskill workers
Other
7. What motivates your company to embrace Industry 4.0 challenges?
(multiple choice is possible)
How does your company address the digital transformation?
8. Does your company encounter any challenges related to Industry 4.0 or the digital transformation?
9. If the previous answer is yes, which are these challenges?
1) Insufficient funds for investing in digitalisation
9. If the previous answer is yes, which are these challenges?
2) Insufficient time for investing in digitalisation
9. If the previous answer is yes, which are these challenges?
3) Insufficient commitment in the management for investing in digitalisation
9. If the previous answer is yes, which are these challenges?
4) Not having knowledge about the latest solutions and how to use them in their advantage
9. If the previous answer is yes, which are these challenges?
5) Not having knowledge / skills / qualified staff to use these digital solutions
9. If the previous answer is yes, which are these challenges?
6) A digital business model / strategy is missing
9. If the previous answer is yes, which are these challenges?
7) Digital solutions are too difficult to be integrated in the existing company infrastructure
9. If the previous answer is yes, which are these challenges?
8) Impact of digitalisation on the company is low / over estimated
Other
10. Has your company developed a strategy on the Industry 4.0 / digital transformation?
11. Are you aware of local, regional or national facilities / initiatives / ecosystems to support your company
regarding the challenges connected to Industry 4.0 / digital transformation?
If yes, which?
12. Did your company used any of their support service offered?
13. If your answer to question 12 is Yes, which services did you use and how was your experience?
1. Networking
13. If your answer to question 12 is Yes, which services did you use and how was your experience?
2. Company visit / best practise sharing
13. If your answer to question 12 is Yes, which services did you use and how was your experience?
3. Training / Seminar / Workshops
13. If your answer to question 12 is Yes, which services did you use and how was your experience?
4. Feasibility study
13. If your answer to question 12 is Yes, which services did you use and how was your experience?
5. Proof-on-concept
13. If your answer to question 12 is Yes, which services did you use and how was your experience?
6. Research or innovation project acquisition
13. If your answer to question 12 is Yes, which services did you use and how was your experience?
7. Research or innovation project implementation
13. If your answer to question 12 is Yes, which services did you use and how was your experience?
8. Consulting
Other
14. If your answer to question 12 is no, why not?
(multiple choice is possible)/
Other (please specify)/
15. Are you aware of specific funding programmes to support SMEs with the implementation of Industry 4.0 projects?
If yes, which?
16. Did you participate on any funding programme?
17. If your answer to question 16 is Yes, which funding programme did you use and how was your experience?
1. EU-H2020
17. If your answer to question 16 is Yes, which funding programme did you use and how was your experience?
2. EU-EUREKA/EUROSTARS
3. Other (please specify)
18. If your answer to question 16 is No, why not?
(multiple choice is possible)
Other (please specify)
19. Does your company require any specific support / service related to Industry 4.0 or Digitalisation that is currently not available?
If yes, which one?
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